Microsoft 365 Copilot rollout
The productivity assistant for Word, Excel, Outlook, and Teams — rolled out without accidentally surfacing the wrong content to the wrong people.
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Domain
AI
From Microsoft 365 Copilot to custom AI built on Azure AI Foundry — and the governance that makes any of it defensible to regulators, auditors, and customers.
Everyday sub-domains
The standard conversations most organisations have within this domain.
Low-code agents with Copilot Studio
Chat-style assistants built for internal teams or customer service — handling repetitive questions so the team can spend its time on the interesting ones.
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Document intelligence and process automation
Reading documents at scale — invoices, customer onboarding forms, insurance claims — and automating the routine work around them.
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Responsible AI and AI governance
Preparing for the EU AI Act — registering every AI workload in the company, classifying its risk, and producing the evidence regulators ask for. A board-level concern, separate from the day-to-day machine-learning lifecycle.
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Specialised sub-domains
Where the conversation needs custom adaptations — regulated, hybrid, or high-stakes.
Custom generative AI with Azure AI Foundry
When the customer needs a custom AI workload — an assistant grounded in their own documents, or an automated agent — built and run on Azure AI Foundry.
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Machine-learning operations at scale
Running a portfolio of models in production — keeping track of them, noticing when their answers start drifting, and retraining on a sensible schedule.
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