Playbook
Our finance team processes thousands of invoices by hand and the volume is growing
Accounts Payable processes more than 10,000 invoices a month with a five-person team. Vendor formats vary, exceptions are common, and the team can't scale with the business. AI document reading combined with workflow automation could handle most of it with a clear payback.
Trigger — Invoice volume rising; the headcount plan is unsustainable.
Good outcome — Routine invoices flow straight through — AI reads them, automation routes them, exceptions go to a person. The team handles double the volume with the same five people, and Finance measures the proportion that flows through every month.