Playbook
Our security alerting system is producing noise, not signal — the analysts are buried
The CISO's security team is overwhelmed by alerts from an older alerting tool that doesn't understand the Microsoft estate. False alarms are routine, the time to respond has crept up, and the team is leaning on out-of-the-box rules instead of writing their own detections.
Trigger — Renewal due on the existing security alerting tool; analyst attrition is rising.
Good outcome — The security team gets fewer, better alerts they can act on. The time to respond drops, analysts stop leaving, and the customer can show the audit committee what the team is catching that they weren't catching before.