Playbook
Subject access requests take three weeks and the regulator wants three days
The privacy team is buried in subject access requests under GDPR. Each request takes weeks of hunting through Outlook, SharePoint, Teams, the CRM, and HR records by hand. The regulator has started citing the company for slow responses. Microsoft Priva would automate the search step.
Trigger — Regulator pressure on subject access response times.
Good outcome — When a subject access request comes in, the search runs automatically across every system. The team reviews the results, redacts what's needed, and responds in under five days instead of three weeks.