Playbook
Our software customers want analytics built into our product
The product team wants to ship analytics directly inside the software-as-a-service product. The engineering question is build it from scratch or embed Power BI. The commercial question is whether each customer needs their own isolated capacity or shares one. The governance question is how to expose data without losing control.
Trigger — Customer feature request; commitment in the product roadmap.
Good outcome — Every customer sees analytics inside the product, with their own data isolated from everyone else's, on capacity that scales to demand. The product team didn't have to build a charting engine from scratch.