Tenant Hygiene

The boring infrastructure work that determines whether Copilot is operating on a curated tenant or a junk drawer. Retention policies in place, dormant sites archived, OneDrive sprawl curtailed, redundant Teams cleaned up, content lifecycle owners assigned. This is what makes the difference between Copilot summarising the current org chart versus surfacing a five-year-old re-org draft.

An organisational capability that the journey relies on.