Pilot Governance

A defined pilot cohort, agreed success metrics, audit logging via Purview, and a change-management plan that includes prompting literacy. Copilot rollouts that skip this step tend to either underperform (no one knows what to ask it) or overrun the risk appetite (no telemetry on what users are doing with it). Treat the first ninety days as a controlled experiment, not a feature flag.

An organisational capability that the journey relies on.